User blog comment:JustSomeDude.../JSD's "Secret" Agenda/@comment-972068-20150206183112

I think one big thing that draws new users away is how we treat them when they break a rule. To be specific, something simple like uploading the wrong type of image.

We give them this long, confusing template without exactly telling them what's or how they can fix it, and just delete the file entirely (not even replacing it or fixing it ourselves). Instead this (seemingly automated) message just pops up on their talk page and can be a bit overwhelming. If somebody doesn't put in the proper categories or copyright, I don't think they're going to learn by simply being told "do this".

Maybe instead, we should give users a LITTLE notice in how they can help, and we don't just delete the file outright. Maybe have some easily accessible quick tutorials? Or we can just be honest and tell them what they did wrong while also fixing their mistakes. Then, sooner or later, they'll stop making those mistakes.